Terms & Conditions

1. Introduction

Welcome to Art Home Furniture. By accessing our website and placing an order, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

2. Products & Descriptions

We strive to ensure that all product descriptions, images, dimensions, and specifications are accurate. However:

  • Minor variations in color, texture, or finish may occur due to lighting, screen settings, or manufacturing processes.
  • Dimensions may vary slightly (1–3 cm), especially for handmade or upholstered items.

3. Pricing & Payments

  • All prices are listed in AED and are subject to change without prior notice.
  • We accept payments via bank transfer, debit/credit cards, and cash on delivery (where applicable).
  • Orders will only be processed once payment is confirmed.

4. Orders & Confirmation

  • Once an order is placed, you will receive a confirmation via email or WhatsApp.
  • Art Home Furniture reserves the right to cancel or refuse any order due to product unavailability, pricing errors, or other unforeseen circumstances.

5. Custom & Made-to-Order Products

  • Customized items are made specifically to your requirements.
  • Such orders cannot be canceled, returned, or exchanged once production has started.
  • Production timelines may vary depending on design complexity and material availability.

6. Delivery Policy

  • Delivery timelines are estimates and may vary due to logistics or external factors.
  • Customers are responsible for ensuring access to the delivery location (e.g., elevators, door sizes).
  • Additional charges may apply for re-delivery or special handling.

7. Returns & Exchanges

  • Returns or exchanges are accepted within a limited period (as per our return policy) for unused items in original condition.
  • Custom-made items are non-returnable unless defective.
  • Art Home Furniture reserves the right to inspect returned items before approving refunds or exchanges.

8. Damaged or Defective Items

  • Any damage or defect must be reported within 24 hours of delivery with supporting photos.
  • We will arrange repair, replacement, or resolution based on the issue.

9. Warranty

  • Warranty (if applicable) covers manufacturing defects only.
  • It does not cover damage caused by misuse, improper handling, or normal wear and tear.

10. Intellectual Property

All content on this website, including images, text, and designs, is the property of Art Home Furniture and may not be used or reproduced without permission.

11. Limitation of Liability

Art Home Furniture shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

12. Privacy

Customer information is handled securely and will not be shared with third parties except as required for order processing and delivery.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of the updated terms.

14. Contact Information

For any questions regarding these Terms & Conditions, please contact us via our Contact Us page, email, or WhatsApp.